Delivery Information

We offer three types of delivery at UpCountry

Click & Collect - Free

Local - £5

National Delivery - £6.99 (by Parcelforce)

Click & Collect

Pop your postcode into the location bar to see if your items are in stock at your local store. Pay for the items and you will receive an email telling you they are ready for collection - usually within 48 working hours. Arrive at the store and show your collection confirmation to collect your goods.

Local Delivery

This service is available for all items, big and small, if you are located within our local delivery area. To find out if you are in this area please pop your postcode into the location bar and we will tell you if the item is available. Your delivery will then be delivered by one of our team on our van. This will generally take around 48 working hours.

National Delivery

Certain products on our website such items under a certain weight and non-fresh are available for national delivery. Pop your postcode into the location bar to find out if the product you are after qualifies for this type of delivery.

When will my item be delivered?

For national deliveries, we aim to ship within 2 working days.

Can I choose a delivery time slot?

Sorry, we currently don’t offer a scheduled delivery service.

Will I be notified when my order is on it’s way?

Yes after your order is placed, you should receive a confirmation email and receipt. Then another email once it’s been shipped.

Who will deliver my order?

If it’s national delivery it will be through Parcelforce.

Can I track my order?

Yes, for national deliveries. Parcelforce will send you a tracking number once your items have been dispatched by us.